Privacy Policy

At Feel For Hair we are committed to ensure that all visitor data is treated securely and transparently. We do not sell or trade company or business information for marketing purposes, but we do collect some information to provide the best user experience possible. This privacy policy outlines exactly what data we collect and how it is used. If you don’t want us to collect any data, or have any concerns about some of the third-party services we use, then you can opt-in or out of any services in your cookie preferences here.

Cookie Policy

Like most websites, Feel For Hair uses cookies to collect information and store this on your device. Cookies are small data files that are placed on your computer or mobile device to ‘remember’ information about your website visit. These are used for a variety of purposes but always with the intent of improving your user experience. Some cookies are essential to the operation of the site and to allow you to shop with us online, while others are used for our own analytics and marketing purposes.

Information collected

Some cookies are used to collect information about your browsing behaviour and purchases when accessing this website on the same devices. We do not use cookies to record personal information such as your name, address or other contact details.

What we use cookies for

We mainly use cookies to allow you to make purchases on this website. We also use cookies to help make our website more secure and provide internal metrics, such as number of users. Here is a list of the necessary cookies we store on your device/computer, which are enabled by default.

What cookies do we store?

Cookie NameThird PartyPurpose
PHPSESSIDNoneStores session information so you aren’t identified as a new user on each page. Does not contain personal information and is deleted when browsing session ends
wordpress_test_cookieWordPressEssential for the operation of WordPress websites
wfvt_WordPressWordPress session information
wordpress_logged_in
wordpress_sec_
WordPressStores your account information to keep you logged in to our site
mailchimp_landing_siteMailchimpUsed for our mailing list subscription form
tk_JetpackInternal metrics for user activity and security
__cfduidCloudflareUsed for Cloudflare security. More info here
gdpr[allowed_cookies]
gdprp[consent_types]
GDPR PluginAllows users to manage the cookies stored
_ga
_gat
_gid
gadwp_wg_default_dimension
gadwp_wg_default_metric
gadwp_wg_default_swmetric
Google AnalyticsStores users, sessions and other site metrics for use in Google Analytics
wfwaf-authcookie-WordfenceAuthenticates user login requests
wp_woocommerce_session
woocommerce_items_in_cart
woocommerce_cart_hash
woocommerce_recently_viewed
WooCommerceStores information related to your shopping cart and preferences
wordfence_verifiedHumanWordfenceProtects the site against malicious attacks

How do I disable cookies?

You can enable or disable specific cookies in your preferences here. Alternatively, you can disable cookies in your browser by following these steps. Please note that this will disable many features on our website and you will be unable to complete a purchase:

Internet Explorer Users:
1. In the menu selected ‘Tools’ > ‘Internet Options’
2. Select the ‘Privacy’ tab

Google Chrome Users:
1. Choose ‘Settings’ > ‘Advanced’
2. Scroll to ‘Privacy and Security’ and click ‘Content Settings’
3. Click ‘Cookies’

Firefox Users:
1. Choose ‘Tools’ > ‘Options’
2. Click on the ‘Privacy’ icon
3. Select ‘Cookie’

Safari Users:
1. Choose ‘Preferences’ > ‘Privacy’
2. Click ‘Remove All Website Data’

Analytics

We use Google Analytics, a third party service, to collect information on visitors and user behaviour. We monitor these patterns of behaviour to improve the user experience of our site. This information does not contain personal identifiable information and we ensure to anonymize all IP addresses passed to Google.

We also use Google Analytics Advertising Features. This shares information with third-party vendors to help deliver relevant ads through Google and Google Display Network. This feature is not enabled by default and must be opted into in our cookie preferences.

To read Google’s privacy policy please click here, or you can opt out of all Google Analytics here

Mailing Lists

We use Mailchimp, a third-party company, to deliver newsletters and emails about promotions to our subscribers. Statistics gathered from Mailchimp include information on email openings and clicks. We ask for nothing but your email address, but if you are a customer then we also store information about your purchase so we can personalise emails to remind you of your purchase. You can read more about Mailchimp’s privacy policy here.

We will not send you emails unless you have explicitly opted in to email marketing through the subscription form at the bottom of each webpage or by checking the opt-in box on our checkout page. If you change your mind, all of our emails contain an unsubscribe link at the bottom which will allow you to opt out of future emails. Alternatively, you can email us at [email protected] to request to be taken off any mailing lists.

Third Parties

Unless specified above, we do not disclose information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to [email protected]. You can also change how we collect information by changing your preferences here.

Changes to this Privacy Notice

This privacy policy was last amended on 11/05/2018 to ensure compliance with the General Data Protection Regulation.